Position Opening: Scholarship Program Administrator Now Hiring: Scholarship Program Administrator

About the Position

The Scholarship Program Administrator position contributes to our mission by effectively facilitating a portfolio of scholarship and/or tuition assistance programs through the operational cycle. You will work with client partners to guide them through their program cycle, including client contract approval, student application, evaluation, selection, notification, college payment and conclusion.  The position consults with program sponsors on Scholarship America best practices and evaluation of student outcomes against their program goals.  Our Scholarship Program Administrator also works with cross-functional internal teams that support program delivery and assists students, parents, and school officials, as well as fellow team members who are also managing portfolios of programs.

Minimum Requirements:

  • Successful background with client relationships, customer service – managing positive customer engagement
  • Demonstrated ability to work effectively, efficiently, and cooperatively with other people in on-site and virtual environments
  • Effective professional communication skills (verbal –phone, written-email, chat, letters, contracts, documentation); may include in-person contact for site visits
  • Strong time management & prioritization skills to effectively manage competing priorities
  • Strong attention to detail to ensure programs administered according to contract parameters and timelines
  • Proficiency with MS Office Suite, SharePoint, & software applications requiring data updates with reporting knowledge
  • Initiative to analyze and solve problems
  • Associate’s Degree

Preferred Requirements:

  • Understanding of scholarship processes through personal or professional experience
  • Multi-lingual skills (preferably Spanish)
  • Bachelor’s Degree – or equivalent experience

EOE. Veterans/Disabled

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